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To support the collection efforts of our personnel, ACC utilizes "At-a-Glance", a proprietary account management system. The software was developed by Kenwood Data Systems, the front runner in billing and collection software design. The system has been further customized to fit the needs of ACC and its clients. ACC's ability to carry out our client's objectives is enhanced by our data processing capability. KDS and "At-a-Glance" provide ACC with the required data entry, date storage, programming, printing and distribution capabilities to augment our collection process. Features of the "At-a-Glance" software package are
Patient Account and Billing Software In addition to "At-a-Glance", ACC employs Medisoft Patient Account Management software (MPAM). This application allows for automated physician billing and electronic processing of these claims. By going through an electronic processor, physicians are paid much sooner by the patient's insurance provider, thus accelerating the physician's cash flow. Moreover, electronic claims processing is more accurate and speeds the follow up process by immediately denying those accounts that were improperly processed. These claims can now be corrected and resubmitted the same day instead of waiting weeks for the denial. This too accelerates the cash-flow and profitability of the member physicians. ACC is a subscriber to many automated and on-line services including:
ACC is aware of the continual migration to the internet as the preferred venue for commerce. In an effort to accommodate this trend, ACC has developed this web site. In addition to the skiptracing applications available on the internet, this web site allows ACC to further utilize the flexibility and cost savings of the internet. ACC is able to advertise and demonstrate new services, publish news and events, and provide a source for electronic placement of accounts. Member clients may enter account information directly from the web site, e-mail an attachment file of new business, or through E.D.I. Technology. The web site provides convenient access to information as well as 24 hour a day communication link. Finally, ACC can take on-line payments via the internet. In an effort to provide as many methods of payment ACC utilizes a variety services and payment programs to facilitate and expedite payment in full of collection accounts. ACC is able to accept payments via VISA/Mastercard, wire transfer, Western Union Quick Collect, Western Union Phone Pay, ACH direct check re-presentment and internet on-line check processing. Predictive Dialing TechnologyACC uses ACCESS! predictive dialing technology. ACCESS! has been a leader in developing call center solutions. ACCESS! pioneered and perfected the distributed network solution for predictive dialing-utilizing PC workstations connected via local area network. This open-ended architecture makes predictive dialing simple -to-use and affordable for a wide range of call center applications. The ACCESS! user group is the driving force in providing direction to continuing development efforts and assuring a dynamic, user-oriented focus to the company. Industries represented include collections, hospitals, telemarketing service bureaus, fund raising, home improvements, mortgage lending, software marketing, videocassette sales, subscripting services security systems, cable television, and many others. ACCESS! Corporate vision is to provide complete integrated voice-data solutions for all computer/telephony applications. The corporate direction is to achieve these goals by dedication to the needs of our customers and continued excellence in product development and customer service. The newly designed state-of-the-art user interface contains fully customizable detailed real-time status of agents, campaigns and phone lines into one view.
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